Terms
In using this website, you are deemed to have read and agreed to the following terms & conditions: In this terms and conditions document as well as in our privacy policy and our disclaimer, the following terminology applies: “customer”, “client”, “you” and “yours” refer to you, the person accessing our website and accepting the terms. “The company”, “ourselves”, “we” and “us” refers to Rarities For Strings Publications, the company owning the RareStringMusic brand and its products. “Party”, “parties” and “us” refers to both the customer and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the customer in the most appropriate manner. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company access any information collected from individual customers on a need-to-know basis. Please see our full privacy policy on all details concerning your privacy, while using our website.
Confidentiality
Any information concerning the customer and the respective customer records are regarded as confidential and will therefore not be divulged to any third party, unless we are legally required to do so by the appropriate authorities. Customer data is passed on only to services required to maintain our business, such as payment processors (PayPal, Credit/Debit processors, others) and customer management databases (like Infusionsoft). These third party services guarantee the privacy of your data in their own terms. Customers have the right to request sight of and copies of any and all customer records we keep, on the provision that we are given reasonable notice of such a request. We will not sell, share or rent your personal information to any third party or use your email address for unsolicited mail. Any mails sent by RareStringMusic will only be in connection with the provision of agreed services and products.
Payment
Payments are processed through third-party payment providers like PayPal and other payment providers, to insure the best possible customer experience and ensure the customer’s privacy. Our software products may be delivered as Cloud-based offerings or as downloads, on receipt of payment. Other products and services offered on our site by our partners and vendors may require physical delivery from the manufacturer to your destination. All physical deliveries are shipped FOB from their point of origin. All goods remain property of the company until paid for in full. The Cloud-access instructions and/or software download instructions are sent by email, after payment is received. Additional charges, late fees, chargeback fees and other fees are determined by our payment providers.
Cancellation, Returns and Refund Policy
Digital Downloads
Due to the nature of digital sheet music, we cannot offer a refund on your Digital Download item after it has been purchased, unless there was a problem incurred with your downloaded file. Please contact us at 860-678-8086 or info@RareStringMusic.com with your request.
Refund Policy
If there is a problem with your order, we would like to ensure a satisfactory resolution. Please contact us at 860-678-8086 or info@RareStringMusic.com with your request.
Exclusions and Limitations
The information on this site is provided “as is”. To the fullest extent permitted by law, the company excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the company’s literature. The company excludes all liability for damages arising out of or in connection with your use of this website. Please see the privacy policy and disclaimer for full details. For licensing terms, see the corresponding section in the disclaimer.