Any information concerning the customer and the respective customer records are regarded as confidential and will therefore not be divulged to any third party, unless we are legally required to do so by the appropriate authorities. Customer data is passed on only to services required to maintain our business, such as payment processors (PayPal, Credit/Debit processors, others) and customer management databases (like Infusionsoft). These third party services guarantee the privacy of your data in their own terms. Customers have the right to request sight of and copies of any and all customer records we keep, on the provision that we are given reasonable notice of such a request. We will not sell, share or rent your personal information to any third party or use your email address for unsolicited mail. Any mails sent by RareStringMusic will only be in connection with the provision of agreed services and products.
Payments are processed through third-party payment providers like PayPal and other payment providers, to insure the best possible customer experience and ensure the customer’s privacy. Our software products may be delivered as Cloud-based offerings or as downloads, on receipt of payment. Other products and services offered on our site by our partners and vendors may require physical delivery from the manufacturer to your destination. All physical deliveries are shipped FOB from their point of origin. All goods remain property of the company until paid for in full. The Cloud-access instructions and/or software download instructions are sent by email, after payment is received. Additional charges, late fees, chargeback fees and other fees are determined by our payment providers.
Cancellation, Returns and Refund Policy
Due to the nature of digital sheet music, we cannot offer a refund on your Digital Download item after it has been purchased, unless there was a problem incurred with your downloaded file. Please contact us at 860-678-8086 or info@RareStringMusic.com with your request.
If there is a problem with your order, we would like to ensure a satisfactory resolution. Please contact us at 860-678-8086 or info@RareStringMusic.com with your request.
Exclusions and Limitations